Frequently Asked Questions
Everything you need to know about your daily brew.
How do you ensure the freshness of your coffee beans?
We roast our beans in small batches daily and ship them in vacuum-sealed bags with one-way degassing valves to lock in peak flavor and aroma.
What is the standard shipping time for orders?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout.
Can I return coffee if I am not satisfied with the taste?
Due to the perishable nature of our products, we cannot accept returns on opened coffee. However, if you are unhappy with your order, please contact our support team within 14 days for a replacement or store credit.
Do you offer subscriptions for recurring deliveries?
Yes! You can choose your favorite blends and delivery frequency through our 'Subscribe & Save' program to receive a 15% discount on every order.
Are your coffee beans ethically sourced?
Absolutely. We partner directly with Fair Trade certified farms to ensure sustainable farming practices and fair wages for all our growers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.